Who is Acumatica?
Acumatica is a leading provider of cloud business management software that empowers small and mid-sized businesses to unlock their potential and to drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications—covering such capabilities as financials, distribution, customer relationship management (CRM), and project accounting—on a robust and flexible platform.
What is Acumatica Open University?
Open University is a free internet portal with Acumatica educational resources for everyone who is interested in the Acumatica product offerings and technology.
What are the course resources?
The course resources are the materials for learning provided by Acumatica Education. These resources include training guides, files for training (such as Excel spreadsheets, PowerPoint presentations, and visual aids), and session recordings.
Are course resources free?
Acumatica Open University provides free course resources that are available after you log in.
What are the Learning Paths?
Acumatica Open University provides different learning paths that detail the courses that are recommended based on the learner’s specific role. By clicking any of the offered learning paths, you get the list of the courses that are appropriate for your needs. After you complete all the courses in the learning path, you can update your social network profiles with specific skills to spotlight these skills.
What does the video camera icon next to the course title mean?
The video camera icon signifies that the course page has the training recordings inside it.
How should I use the Course Catalog?
The Course Catalog is the list of all available courses divided into their functional areas. If you are a newcomer, start your learning process with the A150 Getting Started with Acumatica ERP course. All the course resources in this course are free and available even if you don’t sign in. If you have already chosen the course you want to study, click it, sign in, and start learning.
Why should I take Acumatica courses?
Courses in Acumatica Open University help you become familiar with the Acumatica ERP software. People learn about Acumatica for many different reasons, such as user training during implementation, software exploration during the sales process, independent study, and educational research. Currently, our courses are targeted mostly to consultants, but many of the same concepts would be useful to end users as well. We plan to expand our offerings with end-user courses in the future.
What can I learn in Acumatica Open University?
Acumatica Open University provides a variety of materials for self-study that can help anyone to learn the skills needed to realize the full potential in working with Acumatica.
Are there any other resources to learn more about Acumatica?
How can I download materials?
There are three types of training materials in Open University:
- Microsoft Excel or zipped training materials are downloaded automatically after you click the button with the link.
- PDF guides open in a new tab. To download a PDF guide, right-click, select Save as, specify the file name and file location, and save it. Alternatively, you can click the download icon at the top of the page.
- Training recordings are not downloadable, but you can expand the size of the video by clicking the Full screen icon, or watch the recording on the YouTube page by clicking the title of the recording.
Will I get CPE credits for self-study?
No. We are eligible to issue CPE credits for online and in-person instructor-led training sessions.
Can I get a certificate of completion after I completed the course in self-study format?
No. Acumatica Open University does not issue any certificates of completion due to the absence of assessment tests on the site.
Are instructors available to help me in my learning?
No. Acumatica Open University was created to help learners gain knowledge in a self-study format.
Who can help me if I have problems downloading instructional materials or viewing recordings?
Why should I sign in?
Acumatica Open University offers free course resources but requires all site visitors to sign in to access them, to prevent the unauthorized use of the Acumatica intellectual works. Signing in to the site gives you an opportunity to get the course resources for self-study.
How do I sign in to the site?
To sign in to the site, you can use an Acumatica Portal account (if you have one) or a social network account.
To sign in with your Acumatica Portal account, click Sign In on the top menu bar. In the dialog box that opens, click Acumatica Portal Sign-In. On the Welcome page, enter your credentials and then click Sign In.
To sign in with the social network account, click Sign In on the top menu bar. In the dialog box that opens, click the appropriate icon of the available social networks. On the page that opens, enter your credentials and proceed with signing in.
Please note that you will be redirected to the home page of Acumatica Open University after you have successfully signed in.
What should I do if I cannot sign in?
You may sign in to Acumatica Open University in one of the following ways: with an Acumatica portal account (if you have one) or with a social network account. If you cannot sign in, do the following:
- Check your credentials and try to sign in one more time.
- If there is still a problem signing in, change the password of your Acumatica portal or social network account and then repeat your attempt to sign in.
- Make sure that your social network account (if applicable) is still working and you didn’t disable or delete it. If you have deleted your social network account, this account becomes unavailable for use on third-party websites.
Feel free to contact us at firstname.lastname@example.org to get assistance.
What should I do if I have forgotten my password to my Acumatica portal or social network account?
Is it safe to use social networks for signing in?
Yes, it is safe. Acumatica Open University does not obtain your social network profile credentials (such as password) or personal messages, although it may use information about your name and email address provided by your portal or social network account and other information that you provide later by entering it to your Open University profile.
What should I do if I do not have a social network account?
If you need course materials or session recordings, you must be signed in through a portal account or social network account. If you do not have any of these accounts, please register at one of the social networks supported by our site, and then sign in using its credentials.
How do I sign out of the site?
To sign out of the site, click Sign Out on the top menu bar. In the dialog box that opens, click Sign Out.
If you have decided not to sign out (or clicked Sign Out by accident), click anywhere on the page outside of the dialog box area.
What should I do if I haven’t found an answer to my question, or I want to share my feedback?
What is an Acumatica Portal account?
An Acumatica Portal account is an account for partners and customers to be used at Acumatica Portal (https://portal.acumatica.com/). Acumatica Portal is the primary source of user accounts. Open University and Acumatica Portal use a single sign-on (SSO) system, which allows users to use one set of credentials for various Acumatica sites. When a user signs in to Acumatica Open University with the Acumatica Portal credentials, the system automatically creates an Open University account for this user.
What is Acumatica Portal?
Acumatica Portal is a self-service resource that gives partners and customers support and information 24 hours a day, seven days a week. Acumatica partners and customers that use this site have access to support (for customers with a direct support contract with Acumatica), education, a monthly newsletter, and a collection of knowledge-based articles.
How do I know whether I have an Acumatica Portal account?
When an Acumatica Portal account is created for a user, this user gets a Welcome to the Acumatica Portal notification email with a user name and a temporary password. At the first sign-in, each user is instructed to change the temporary password.
You can also check whether you have an Acumatica Portal account as follows:
- Open the following link: https://portal.acumatica.com/.
- At the bottom of the Welcome page, click Forgot Your Credentials?
- In the Your Username box of the page that opens, specify your email address.
- Click Submit. The result can be as follows:
- If you have an account at Acumatica Portal, you will get the following message: The e-mail containing instructions on further actions is sent to your address. Recover your password and sign in to Acumatica Portal or Acumatica Open University.
- If you do not have an account at Acumatica Portal, you will get the following message: Error: The login you specified is incorrect. See How can I get the credentials for Acumatica Portal?
How can I get the credentials for Acumatica Portal?
If you are an Acumatica partner, contact a person from your company with the Partner Administrator level of access to Partner Portal with a request to create an account for you. If you cannot contact him or her, contact your Acumatica account manager or submit a support ticket.
If you are an Acumatica customer, contact your partner or Acumatica account manager with a request to create an account for you.
The Acumatica Open University team does not create any accounts.