In the course, you will learn about the service management processes in Acumatica ERP. The current version of the course is valid for Acumatica ERP 2020 R2.
After you complete the course, you will have an understanding of how to work with service orders and appointments in Acumatica ERP and use the mobile application when you are performing services. You will learn to process service orders and appointments in the system. Also, you will learn how to create service orders from opportunities, cases, and sales orders, how to process billing documents related to service orders and appointments, and how to record staff time in the system.